Bad product or service.

A bad product that I have once bought was a kids walkie talkie when I was little. I was about 7 years old and at the my mum bought me and my sister a High School Musical Walkie Talkie from the Warehouse. I can't remember how much it was but it wasn't cheap. On the packet it said if you pull out the arial there will be lipgloss in it. We tried to open it but it was nearly impossible, my dad got it open to find a whole bunch of wires and no lipgloss. Also me and my sister couldn't get a signal when we were in a room right next door to each other and was really hard to understand each other when we did get a signal.